At Maison Amouré, we value your privacy and are committed to protecting the personal information you share with us when visiting our website, placing an order or contacting us.
INFORMATION WE COLLECT
When you place an order or interact with our website, we may collect information including your:
• Name
• Email address
• Phone number
• Billing and delivery address
• Order and purchase information
• Information you provide when contacting our customer care team
We only collect information necessary to process your orders, provide customer service and operate our online store.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
• Process and fulfil your orders
• Arrange and manage deliveries
• Send order confirmations and updates
• Provide customer support
• Process returns, exchanges or refunds where applicable
• Improve our website and customer experience
• Prevent fraudulent transactions and maintain website security
• Send promotional communications where you have chosen to receive them
PAYMENTS
Payments made through our website are processed securely through our payment service providers, such as Paystack.
Maison Amouré does not directly store your full debit or credit card details. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.
DELIVERY
To fulfil your order, we may share necessary information such as your name, phone number and delivery address with delivery or logistics providers responsible for delivering your purchase.
We only provide information reasonably required to complete your delivery.
COOKIES & WEBSITE INFORMATION
Our website may use cookies and similar technologies to help the website function correctly, remember customer preferences, understand how visitors use the website and improve the shopping experience.
You may be able to manage cookies through your browser settings.
HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to protect customer information against unauthorised access, misuse, loss or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
HOW LONG WE KEEP YOUR INFORMATION
We retain personal information for as long as reasonably necessary to fulfil orders, maintain business and transaction records, comply with applicable legal obligations and resolve disputes.
YOUR RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of your information and, in certain circumstances, requesting its deletion.
To make a privacy-related request, please contact us using the details below.
MARKETING COMMUNICATIONS
If you choose to receive promotional emails or other marketing communications from Maison Amouré, you may unsubscribe at any time using the unsubscribe option provided or by contacting us.
THIRD-PARTY SERVICES
Our website may use trusted third-party services for functions such as payment processing, website hosting, analytics and delivery.
These providers may process certain information where necessary to provide their services and may operate under their own privacy policies.
CHANGES TO THIS PRIVACY POLICY
Maison Amouré may update this Privacy Policy occasionally to reflect changes to our business, website or legal requirements.
Any updated version will be published on this page.
CONTACT US
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Maison Amouré
Email: maisonamoure5@gmail.com
WhatsApp: 09131458799
Instagram: @maisonamoure.ng
Your Most Intimate Luxury.